Legal

Privacy Policy

How Complete Health Company Pty Ltd, trading as Discover Your Health, collects, uses, and protects your personal information.

Last updated: August 2026. This policy applies to visitors of discoveryourhealth.com.au.

1. Introduction

Complete Health Company Pty Ltd (ABN 996 980 287 69), trading as Discover Your Health ("we", "us", "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website or submit an enquiry to us.

We handle personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

2. Information We Collect

When you use the contact or expression of interest forms on this website, we may collect:

  • Your name
  • Email address and phone number
  • Any information you choose to include in your message
  • If you're a practitioner enquiring about a consulting room, details about your discipline and practice

We do not collect sensitive health information through this website. Appointments and clinical information are managed directly by each independent practitioner through their own systems, this website is not used for booking appointments or storing patient records. Any clinical information shared as part of an active client engagement is governed by the professional and clinical obligations of the practitioner involved, not by this Privacy Policy.

3. How We Use Your Information

We use the information you provide to:

  • Respond to your enquiry
  • Assess expressions of interest in renting a consulting room
  • Maintain records of our communications with you
  • Improve our website and services

We do not use your information for direct marketing without your consent, and we do not sell, rent, or trade your personal information to third parties.

4. Cookies and Analytics

Our website may use standard operational cookies necessary for the site to function, and may in future use analytics tools (such as Google Analytics) to understand how visitors use our website. Analytics data is generally aggregated and does not personally identify you. If our use of cookies or analytics changes materially, we will update this policy.

5. Disclosure of Information

We may disclose your personal information to:

  • The relevant practitioner, if your enquiry relates specifically to them or their program
  • Service providers who help us operate our website and business, such as hosting and email providers, who are only permitted to use your information to provide services to us
  • Regulatory or legal authorities where required by law

We do not disclose your information to overseas recipients except where a service provider's infrastructure requires it, in which case we take reasonable steps to ensure your information remains protected.

Each practitioner at Discover Your Health operates an independent practice with their own website and privacy practices. When you visit or book through a practitioner's own website, their privacy policy applies, not this one.

6. Data Security

We take reasonable technical and organisational steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information collected through website enquiries for as long as necessary to respond to your enquiry, and for a reasonable period afterward for record-keeping purposes, unless you request earlier deletion (see Section 8).

8. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or outdated information
  • Request deletion of your personal information, subject to any legal obligations we have to retain it
  • Make a complaint about how we have handled your personal information

To exercise any of these rights, contact us using the details in Section 10. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, contact us at:

Email: info@corporatehealthco.com.au
Business: Complete Health Company Pty Ltd, trading as Discover Your Health
Location: 2/346 Main Street, Mornington VIC 3931